Warranty Policy

At TM Ag Tuning, we stand behind the quality and durability of our products. Our commitment to excellence extends to the warranty we offer for all our pipes, meticulously crafted from premium stainless steel materials.

Warranty Coverage:

  • 2-Year Warranty Against Cracks or Breaks: We proudly provide a comprehensive 2-year warranty against any cracks or breaks on the welds for all our pipes. This warranty reflects our confidence in the exceptional quality and craftsmanship of our products.

Terms and Conditions:

  • Coverage Duration: The warranty period begins from the date of purchase and extends for a period of 2 years.
  • Scope of Coverage: This warranty covers any cracks or breaks on the welds for all our pipes due to manufacturing defects or material issues encountered during normal and intended use of the product.

Claim Procedure:

  • Claims Process: In the unlikely event that you encounter an issue covered by our warranty, please contact us promptly at [email protected] to initiate a warranty claim.
  • Proof of Purchase: To process your claim, provide a proof of purchase or order details.
  • Evaluation and Resolution: Upon receiving your claim, our team will evaluate the reported issue. If deemed covered under the warranty terms, we will promptly replace the product. We need the broken pipe returned to us. Once we see the shipment in progress we will ship the replacement pipe.


  • Damage Exclusions: Please note that this warranty does not cover damages resulting from improper installation, misuse, modifications, accidents, or any other form of negligence.
  • Non-Warranty Items: Normal wear and tear, cosmetic damage, or issues unrelated to manufacturing defects are not covered under this warranty.

Additional Benefits:

  • Free Shipping within North America: To further enhance your experience, we provide complimentary shipping within North America, ensuring a hassle-free and cost-effective solution for our valued customers.

Customer Satisfaction Guarantee:

At TM Ag Tuning, we prioritize customer satisfaction. Our dedication to delivering exceptional products is backed by our warranty, offering you peace of mind and long-term satisfaction with our premium pipes.




Refund Policy

We strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we have made the return process hassle-free.

Please contact us at [email protected] within 14 days of receiving your item to initiate a return or exchange. Our customer service operates Monday to Friday. We’ll provide you with a return shipping address and process your refund within 3-5 business days upon receiving the returned item.

Return Conditions:

  • All returns must be shipped within 14 days of receiving the product.
  • Products must be unopened, unused, and in their original packaging or with attached tags for a valid return.
  • Ensure secure packaging when returning items to prevent damage during transit. Insufficiently packaged returns may not qualify for a refund.

Refund Process:

Refunds will be issued back to the original payment method or provided as store credit. Please note our refund reasons and processes:

  1. Quality Problems:
  • Provide pictures or videos showcasing the issue for resolution.
  • Return postage will be covered by the seller.
  • Expect a processing time of 2-3 weeks for inspections. If the issue is a manufacturing defect, you’ll receive an exchange or refund within 24 hours.
  1. Wrong Item Purchased:
  • Buyer undertakes return postage.
  • Shipping fees are non-refundable.
  • Contact us at [email protected] within 14 days after the item’s arrival.
  • Returned items must be unused and in original condition with tags and packaging intact.
  1. Item Not Desired:
  • Return postage is the buyer’s responsibility.
  • Shipping fees are non-refundable.
  • Notify us at [email protected] within 14 days of item arrival.
  • Returned items must be unused, in original condition with tags and packaging intact.
  1. Shipping Damage:
  • Inspect packages upon arrival. Do not sign for damaged packages.
  • If the package shows signs of damage, have the delivery person file a shipping damage claim immediately.
  • Provide us with your shipping damage case number for assistance in receiving compensation from the shipping company.
  1. Incorrect Item Shipped:
  • Contact us at [email protected] within 7 days of the item’s arrival.
  • Return the item in its original condition.
  • We will issue a full refund or send the correct product upon receipt of the return item.

For any inquiries or concerns regarding returns or exchanges, please contact us before leaving feedback. We are committed to ensuring you receive top-quality products and service.